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    Terms and Conditions

    Last Updated: April 10, 2025

    1. INTRODUCTION

    Welcome to HaloHale.com (“Site”), owned and operated by XIM., JSC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of HaloHale.com, including any content, functionality, and services offered on or through the Site.

    Please read these Terms carefully before you start using the Site. By using the Site, creating an account, or clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.

    2. DEFINITIONS

    • “Content” means all information, text, displays, images, videos, audio, features, and materials that are posted, generated, provided, or otherwise made available through the Site.
    • “User,” “you,” and “your” refers to the person accessing or using the Site.
    • “User Content” means all content, including but not limited to comments, feedback, suggestions, and information that you upload, publish, or display on or through the Site.
    • “AI” refers to artificial intelligence systems used by HaloHale to process, analyze, and generate Content.

    3. ELIGIBILITY

    You must be at least 16 years old to use this Site. By using this Site, you represent and warrant that you meet all eligibility requirements that we outline in these Terms. We may still refuse to let certain people access or use the Site, however, and we reserve the right to change our eligibility criteria at any time.

    4. ACCOUNT REGISTRATION AND SECURITY

    4.1 Account Creation

    Some features of the Site may require you to register an account. When you register, you agree to:

    • Provide accurate, current, and complete information
    • Maintain and promptly update your account information
    • Keep your password secure and confidential
    • Notify us immediately of any breach of security or unauthorized use of your account

    4.2 Account Responsibilities

    You are solely responsible for:

    • All activities that occur under your account
    • Maintaining the confidentiality of your account credentials
    • Any losses incurred due to unauthorized use of your account

    We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with any provisions of these Terms.

    5. INTELLECTUAL PROPERTY RIGHTS

    5.1 Ownership of Site

    The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

    5.2 Limited License to Use

    Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

    • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
    • You may store files that are automatically cached by your web browser for display enhancement purposes
    • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution

    5.3 Restrictions on Use

    You must not:

    • Modify copies of any materials from this Site
    • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
    • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Site
    • Access or use for any commercial purposes any part of the Site or any services or materials available through the Site

    5.4 Trademarks

    The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

    6. USER CONTENT

    6.1 User Content Representations and Warranties

    By providing any User Content on the Site, you represent and warrant that:

    • You own or control all rights in and to such User Content, or have the right to grant the license granted above
    • All of your User Content does and will comply with these Terms
    • User Content is accurate and not misleading
    • User Content is not defamatory, obscene, offensive, hateful, or otherwise objectionable
    • User Content does not violate the privacy or publicity rights of any third party
    • User Content does not encourage conduct that would constitute a criminal offense

    6.2 Monitoring and Enforcement

    We have the right to:

    • Remove or refuse to post any User Content for any reason
    • Take any action with respect to User Content that we deem necessary or appropriate
    • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
    • Terminate or suspend your access to all or part of the Site for any violation of these Terms

    6.3 License to User Content

    By posting User Content on the Site, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media formats and through any media channels for the purposes of operating, improving, and promoting our Site and services.

    7. HEALTH INFORMATION DISCLAIMER

    7.1 Not Medical Advice

    The Content provided on the Site is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

    7.2 AI-Generated Content

    HaloHale uses artificial intelligence systems to process, analyze, and generate health and wellness information. While we strive to ensure the accuracy of all information:

    • AI-generated content is based on available data and may not reflect the most current medical research
    • All AI-generated content undergoes review processes, but errors or omissions may occur
    • We do not guarantee that AI-generated content is entirely free from inaccuracies

    7.3 No Doctor-Patient Relationship

    Using this Site does not create a doctor-patient relationship between you and the Company, its employees, or its contractors. The Content on the Site should not be used in place of professional judgment.

    7.4 Emergency Situations

    If you think you may have a medical emergency, call your doctor, go to the emergency department, or call emergency services immediately.

    8. ADVERTISING AND SPONSORSHIPS

    8.1 Google AdSense

    Our Site uses Google AdSense, a web advertising service provided by Google, Inc. Google AdSense uses cookies to serve ads based on your visit to our Site and other sites on the Internet. By using our Site, you consent to the use of cookies by Google AdSense.

    8.2 Advertising Disclaimer

    Advertisements appearing on our Site are not endorsements or recommendations of the advertised products or services. We are not responsible for examining or evaluating the content or accuracy of third-party advertisements.

    8.3 Compensation Disclosure

    We may receive compensation for displaying certain advertisements or featuring specific products or services on our Site. This compensation may impact how and where products appear on this Site.

    9. THIRD-PARTY LINKS AND CONTENT

    9.1 Third-Party Links

    The Site may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

    9.2 Third-Party Content

    The Site may include content provided by third parties, including materials provided by other users and third-party licensors. All statements and/or opinions expressed in such materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials.

    10. LIMITATION OF LIABILITY

    10.1 Disclaimer of Warranties

    THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY AND ITS LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

    10.2 Limitation of Liability

    IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

    10.3 Exclusions

    Some jurisdictions do not allow the exclusion of warranties or the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

    11. INDEMNIFICATION

    You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including your User Content, any use of the Site’s content, services, and products other than as expressly authorized in these Terms.

    12. TERMINATION

    12.1 Termination by Us

    We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

    12.2 Termination by You

    You may terminate these Terms at any time by discontinuing use of the Site and closing your account.

    12.3 Effect of Termination

    Upon termination, your right to use the Site will immediately cease. The following provisions of these Terms shall survive termination: Intellectual Property Rights, User Content, Health Information Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

    13. DISPUTE RESOLUTION AND GOVERNING LAW

    13.1 Governing Law

    These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions.

    13.2 Dispute Resolution

    Any dispute arising from or relating to the subject matter of these Terms shall be first resolved through good-faith negotiations between the parties. If such dispute cannot be settled amicably within thirty (30) days from the date the dispute arose, the dispute shall be submitted to the competent courts of Hanoi, Vietnam.

    13.3 Waiver of Class Proceedings

    You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

    14. CHANGES TO TERMS

    We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter.

    Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

    15. MISCELLANEOUS

    15.1 Entire Agreement

    These Terms, our Privacy Policy, and any other agreements expressly incorporated by reference herein constitute the sole and entire agreement between you and the Company regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

    15.2 Waiver

    No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms shall operate or be construed as a waiver thereof.

    15.3 Severability

    If any term or provision of these Terms is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.

    15.4 Assignment

    These Terms are personal to you, and you may not assign, transfer, or sublicense your rights under these Terms without the Company’s prior written consent. The Company may assign its rights and obligations under these Terms without your consent.

    16. CONTACT INFORMATION

    If you have any questions about these Terms, please contact us at:

    • Email: help@halohale.com
    • Company: XIM., JSC
    • Address: To 37, Cum 6, Phu Thuong, Tay Ho, HN, VN

    By using this Site, you acknowledge that you have read and understood these Terms and agree to be bound by them.